Owner Benefits
ONVIA by Marriott
ONVIA is an exclusive owner recognition platform designed specifically for Marriott Residence owners. World-class amenities and services, a dedicated team that ensures a deep understanding of your needs, and VIP benefits all await you. The dedicated staff at Westin Residences can assist with a varienty of personal arrangements at an owner’s request. Following are examples of offered services, some of which are included in the association or strata assessments paid by owners to the condominium or homeowners’ association; some are a la carte.
Westin Residences Penang List of Concierge Services
Complimentary Concierge Services for Residence Owners
Airport/ ground transportation arrangements
Pet care/ kennel information & reservations
Automobile rental reservations
Airline/ private air reservations
Shopping information
Limousine/ car service reservations
Ordering loral arrangements
Restaurant information/ reservations
Delivery services
Spa & salon reservations
Hotel reservations
Wake-up calls
Tour booking
Theatre & entertainment information
Move-in coordination
Doorman / porter services
Newspaper / magazine / package delivery
A La Carte* General Services
Plant care maintenance
Laundry/ dry cleaning
Home care
Alteration services
Photocopies/ telegrams/ facsimiles
Car washing/ detailing
Personal trainer (gym)
Function/ event planning
Mail packing & shipping
A La Carte* Engineering Services
Light bulb/ luorescent tube replacement
Picture hanging
Touch-up painting
Minor electrical & plumbing works
Electronics hook-up
HVAC ilter change
A La Carte* Housekeeping Services
Vacuuming & floor mopping
Bedsheets changing
Mirror cleaning
Refrigerator cleaning
Interior dusting
Bathroom cleaning
Oven/ stovetop cleaning
Dish washing
*A La Carte Services will be arranged by the concierge team, subject to the request by the homeowners that might require services from third party.